FAQS
You've got questions? We’ve got answers.
Product
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Can I use Hemp Happy products on my face?
Yes, all of our skin care products can be used on the face as well as the rest of the body.
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Should I do a patch test before using your products?
Yes, absolutely!
Even if you don't have allergy-prone or sensitive skin, eczema, psoriasis, or rosacea, you should patch test first. If you have sensitive skin, a patch test is essential.
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Can I use Radiant Body Cream on acne-prone skin?
Hemp Happy products are all about nourishing and moisturising the skin, keeping everything running smoothly, thus they can be highly effective for acne sufferers particularly those with dry skin.
We always recommend using a proper daily skincare routine to keep particularly skin clean and healthy.
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Are your products tested on animals?
We are pleased to inform you that none of our products or their ingredients have been tested on animals. We are strictly against animal testing.
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Can I use Radiant Body Cream hyperpigmentation areas?
Hemp Happy Radiant Body Cream provides natural skin brightening ingredients that work effectively to bring skin back to its natural radiant glow. Customers have reported a noticeable reduction in hyper pigmentation within 90 days.
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What can I expect after application?
Results can vary between individuals. Many factors including the environment, number of applications and the users skin type can determine outcome of Hemp Happy products.
Most users will experience instant long-lasting skin hydration. For those with dry skin and eczema conditions you may experience a gentle exfoliation which can include flaking of the dead skin cells lasting approximately 3-5 days before seeing a new radiant layer of skin develop usually within 30 days.
Long term users 1-3 months can see skin complexion return to a natural glow resulting in a reduction of hyperpigmentation.
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What natural ingredients are in the Hemp Happy products
Our skincare formula costs of premium rich natural oils including: Jojoba, hemp seed, blackseed and sea buckthorn oil, cocoa butter and liquorice root powder.
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How often should I apply the cream?
We recommend applying twice a day after washing the skin and pat drying with a towel. Areas that are more prone to drying or in frequent contact with water such as hands, may need more applications throughout the day.
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How can I ensure I get the best results?
You should consult a medical professional such as a dermatologist to ensure you get the best results for your skin. There can be a number of factors that can reduce results such as allergies, diet and hydration. .
Shipping
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Where is my order?
Unless we are extremely busy, orders are normally shipped by midday the next working day after they are placed. You will be notified when your order has been received and again when it has been dispatched.
Please double-check your email address to ensure it is complete and right.
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What are your business hours?
We are open monday to friday 9am - 5pm.
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Is there a discount for bulk purchases?
From time to time we have promotional offers not mention our subscriptions that provide you with your monthly top up of hemp happy. For orders of over a quantity of 25 please contact us. info@hemphappy.uk
Payment
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What type of payment methods do you accept?
We accept all major credit/debit payment providers supported by stripe.
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What is your refund policy?
Returned goods will only be refunded if returned within 14 days of receiving the goods. They must be returned in their original sealed condition and with a completed returns form. Until the goods are returned to us they are the customers responsibility. Please be aware that we are not responsible for lost parcels and these will not be refunded
Luxury on Skin
Indulge in the sensation of our vitamin and mineral-rich Hemp Happy Radiant Body Cream, packed with omega-3 and natural antioxidants. Hemp Happy is committed to promoting positive mental health through the nourishing power of skincare. Are you feeling hemp happy yet?